Author of "This Is Rage" and "Endless Encores"

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The Difficult and the Daunting

By on Jul 25, 2022 in Blog | 0 comments

You may have heard recently that Amazon is pulling back a bit on hiring and warehouse space. With all their vast resources in strategic planning, the executive team there overshot on leasing square feet their forecasts no longer support. I suspect they will manage through this just fine in the long run with little impact on earnings, but it is a powerful reminder of how difficult it is to predict future business both when you’re in an up-market and a down one. We all get this wrong now and again. It’s normal and usually navigable. The problems come when balancing present challenges heavily compromises a company’s future, or betting only on the future sours a company’s current performance to the point where no one cares about the future. I am often humbled by the nagging paradox of making tough business decisions every day at the relentless pace of 24x7x365. Running a company in response to everyday circumstances in the present will always be difficult, Running a company for an opaque future will always be daunting. We have to do both well to accomplish our current goals and set the table for the next generation of growth prospects. Favor either the present or the future too heavily and the question becomes whether you want to lose now or later. While that’s not an option any leader wants to consider, if we don’t see the delicacy in how one affects the other, our intentions can be undermined by our outcomes. We often hear about the pressures of being a public company, how corporate leaders make choices to focus on quarterly earnings from which they financially benefit immediately over building strong companies for the long haul. I do think this happens at some companies where short-term stock performance can dramatically impact executive compensation. Too often those companies fall prey to what Clayton Christensen famously has called The Innovator’s Dilemma and allow their long-established norms of success to be fully disrupted by more nimble competitors. There’s a more ironic take on this notion, where equity markets sometimes forgive emerging companies for failing to produce earnings at all in the near term in the hope that someday they will have gained so much market...

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Finding Firmer Ground

By on Jun 30, 2022 in Blog | 0 comments

As our nation approaches another birthday, I find myself like many Americans feeling unsteady, shaken, and increasingly uncomfortable in holding onto a sense of connection to beliefs I never thought could be at risk. Shared values are essential to me, as is the ability to build consensus on difficult issues and a fundamental acceptance of diversity. A few critical points at the moment are eating away at me. Respecting Secular Differences The separation of church and state is something I have always believed cannot be denied in our nation. If this pillar falls, the rest crumbles with it. Of course, I know not everyone believes this, but I always thought the majority would never abandon it. Now I worry it might only take a cleverly constructed minority for it to no longer matter. That would forever undo the nation my family chose as a place to immigrate to several generations ago and call home. Is it possible today we would not be welcome here? Thinking Through Laws Originalism, or the notion that our Constitution can only be applied to the literal text of its authorship some two and a half centuries ago, seems impossibly flawed as an idea. This is a document that from its inception has encompassed the notion of revision as a core tenet of its foundation. It also has been amended multiple times in its existence to correct the injustices it has allowed, unintentionally or in ambiguity. Peeling back complex nuance is as critical to an argument as referencing precedent. Judges and lawyers cite case law to examine the relevancy and consistency of prior rulings, where opinions are molded into outcomes through rigorous thinking. If the U.S. Constitution does not require interpretation in its application on the endless topics it does not specifically reference—including innovations that couldn’t possibly have been contemplated in prior times—what is the purpose of higher courts? Growing with Technology Technology continues to advance exponentially at a rate that consistently outpaces our ability to understand its implications and effects. Without a nimble, advanced, multifaceted framework to consider legislation around innovations that previous generations could never have imagined, we will find ourselves acted upon by invention rather than fostering wise guidelines for incorporating discovery...

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Are You Smarter Than Elon Musk?

By on May 31, 2022 in Blog | 0 comments

I’ve written before about Elon Musk. He’s impressive on many levels, but he needs a bit of humbling on behalf of his peer group. He knows what he knows. He doesn’t know more. I don’t need Elon Musk to teach me about free speech. He doesn’t have the credentials. I also don’t need Mark Zuckerberg to teach me about community, openness, or how we’re going to live in the meta future. He’s a guy who sells online ads. He’s not a futurist. The opinions of these people outside their realms of expertise aren’t just conflicted; they are arrogant, self-serving, naive, and potentially dangerous. Wisdom is not fungible. Insight is not fungible. A person can be really good at something and nothing else. They just don’t know it, or perhaps they choose to embrace a platform of pretension. Self-aggrandizement is often a spoil of war. A thought leader with demonstrable success in one category has no de facto claim to distant adjacencies. A celebrity, even a business celebrity, doesn’t become a subject matter expert beyond their recognized success simply by claiming the public microphone and turning up the volume. Knowledge is not transferable by sheer force of will or cult of personality. An ego like Musk would have you believe he can layer meaning where none exists. An agenda is not the same as a common belief set, or even a clearly defensible philosophy. Your opinion of what constitutes the normal social limits or lack thereof around free speech is every bit as valid as that of Musk. He can spend billions and buy anything he wants, but that does not make him right, only influential. He can call himself a free speech absolutist, but he made that up. It’s a pithy expression meant to draw attention to himself, but consider Los Angeles Times writer Michael Hiltzik’s extrapolation of Musk’s mandate in a more chaotic application of the extreme unleashed: “If that means that users will be able to post anything they wish on Twitter, no matter how redolent they are of ‘sexual harassment, group harassment, insults or name-calling, posting private info, threatening to expose private info, violent event denial, violent threats, celebration of violent acts’ or any of the...

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My Will Smith Reflection

By on Apr 6, 2022 in Blog | 0 comments

So much has been written about “the slap heard ’round the world” in such a short time that it already seems a tired target. It is all of that, but I would feel I missed a moment if I didn’t share my own reaction. For me, it has almost nothing to do with Will Smith, Jada Pinkett Smith, Chris Rock, the Academy Awards, or any of the specific elements that surrounded that night. I stopped watching the Oscars years ago, mostly because I love the craft of storytelling far too much to see it devolve into a compromised, increasingly irrelevant dress up pageant. My take is more personal, a series of artifacts stored deeply in my mind that have molded me over the decades. I began my career in entertainment, both as a writer and on the business side. I was even in the legendary William Morris mailroom for an abbreviated sequence of heartbeats. Here’s what I discovered in the entertainment business: wealth + fame = the equivalent of royal privilege. Most of my observations of high-ranking talent—creative or executive—encompassed abysmally bad behavior. There were exceptions of course, but most of what I encountered involved arrogance, rude backbiting, uncontrolled spending of other people’s money, and a tone of disdain fearing ordinary competition might unseat an incumbent player. I discovered the novel phone etiquette of “Please hold for so and so … ” when someone calls you, where that someone is rolling calls and can’t be bothered to dial. On my very first round of job interviews out of college, I asked a producer at the top of his game for his business card; he laughed at me and told me everyone knew who he was, he hadn’t had a business card in 20 years (his name wouldn’t even make a good Jeopardy question now). I saw a celebrity at the top of her game order a bottle of Dom Perignon at a lunch meeting, take one sip from her glass, and the rest went untouched. I had a stapler thrown at me, not because of anything I did but because I was in the room when a big deal went south. Small stuff? Sure, but the message was clear....

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Moments of Clarity

By on Mar 23, 2022 in Blog | 0 comments

I just finished another trip around the sun (they seem to come annually for some reason), and to the extent it was a bit of a numerical milestone, it certainly got me thinking about things that matter. I like living in this world, despite all its faults. When I am immersed in places like Yosemite Valley and looking up at Half Dome, I have less desire than ever to partake in meta. Learning how to navigate in this reality has never lost its appeal to me. Being an avatar in a virtual world has almost no appeal to me. I find it deeply troubling that regardless of how technology has accelerated global interdependence, ruthless despots continue to pursue egomaniacal, territorial wars of vast destruction like we are seeing in Ukraine. I find it more troubling that in the 21st century, more humanitarian societies remain largely clueless about how to circumvent crises without accelerating conflict. I love our democracy, our nation, and the limitless opportunity this generational child of immigrants continues to experience, but the divisive politics of rhetoric and hyperbole leave me sleepless most nights and concerned about the reemergence of authoritarian populism. I like our U.S. currency and monetary system. It is not flawless, but I understand it and trust it enough to park my assets in its floating value. I don’t have an interest in cryptocurrency, particularly those that began as jokes and trade in wide ranges on speculation. I am intrigued by blockchain technology and see its potential in future accounting systems, but I don’t think that has to be tied to flavor-of-the-day money brands. Similarly, I have no plans to purchase NFTs. Maybe if people like me sit out the NFT market, the price will be lower for others who see value here. Consider it our invisible gift to you. I like trading equities on fundamentals. I like owning shares in companies that either generate earnings or are on a path to generate earnings. I want to understand traditional ratios and multiples that determine the price of stocks. I don’t care if a company has sextupled in current market value because “everyone” is buying it. I want to buy it at fair market value where...

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The Root Word of Contemporary Is Temporary

By on Feb 15, 2022 in Blog | 0 comments

Sometimes I wonder if the advancing of age and a leaning toward old-fashioned values are a hindrance to relevancy in our contemporary workplace. Then I remember who taught me the most about workplace navigation in the early years of my professional career. It was bosses and colleagues advancing in age and leaning toward old-fashioned values. I don’t think a bit of traditional thinking about the nature of workplace relationships is incompatible with rapid innovation, agile thinking, evolving workplace paradigms, and aspiring to more meaningful jobs. I think a bit of grounding is precisely what the doctor ordered. We all can learn from each other if we choose to listen. One of the simplest and most striking plain language aphorisms I learned from a writing teacher many decades ago has never failed to inform my internal litmus test of change management. His name was J.D. McClatchy and he was a renowned poet. To my knowledge, he had no interest in business, but these words he taught me about writing have guided much of my business thinking: ”The root word of contemporary is temporary.” Why is this gnawing away at me this particular moment? I am seeing a lot of individuals make terrible decisions in real-time that I am reasonably certain they will regret. They are trading the tangible present for a fragile future, often believing their choices are well-considered when they are unintentionally impulsive. Much has been written of late about the Great Resignation. There is no doubt that Covid madness has wreaked havoc on our psyches. It is likely we will never see our lives the same way again after two rollercoaster years of public policy and uneven human isolation. Ostensibly as a result, we see people quitting their jobs in record numbers to explore new paths. If handled elegantly, the liberation of a life change can be an enormous expression of creativity and empowerment. I’ve personally done it no fewer than four times in four decades with no regrets. What’s my secret weapon for not burning bridges to embers? I’ve hung onto some of those old-fashioned values I learned early in my career. Do what you want, when you want, where you want, and how you want at...

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